A smell of gas or suspected leak near an appliance or pipe route
Explain the urgency when booking so the response can be planned safely.
Gas leak concerns must be treated seriously. If you smell gas or suspect a leak, put safety first and arrange the correct specialist help.
Safety-first gas concerns
If there is a current gas smell or immediate danger, deal with safety first. For ongoing concerns, appliance areas, commercial kitchens or managed properties, arrange the right specialist check.
Explain the urgency when booking so the response can be planned safely.
Explain the urgency when booking so the response can be planned safely.
Explain the urgency when booking so the response can be planned safely.
Explain the urgency when booking so the response can be planned safely.
Explain the urgency when booking so the response can be planned safely.
Explain the urgency when booking so the response can be planned safely.
Do not treat gas like a normal property defect. If the concern is active, avoid flames, avoid switching electrics on or off, ventilate only if safe and seek urgent support.
The booking information should identify whether the worry is around a cooker, cylinder, appliance, pipe route, valve, plant room, restaurant kitchen or shared building service area.
Landlords, administrators, business owners and homeowners need a practical route from worry to professional action, especially when tenants or customers may be affected.
Arrange a gas safety check
Use the form only when the property is safe enough for routine booking. For immediate danger, prioritise emergency or specialist gas support first.
FAQs
Treat it as urgent. Do not use flames or electrical switches, ventilate if safe, leave the area if there is any immediate danger, and contact the appropriate emergency or gas professional support before routine inspection planning.
No. Gas concerns need a safety-first response. The booking discussion should clarify urgency, access, appliance areas and whether the property is safe to enter.
Commercial or managed-property concerns can be discussed when booking. Access, urgency and the type of premises matter, especially where kitchens, plant rooms, tenants or trading areas are involved.
Related paths
Gas, electrical and water concerns should be routed clearly so the right risk is handled first.